On the Job – FOE101

What workplace principles should you practice to become a good team player?

Answer: A good team player should strive to help, pitch in, share their knowledge, remain positive, become a relationship builder, be willing to resolve conflicts, be willing to be subordinate, and be sincerely loyal.

Employee Status:

As an employee, you might work on a salary, commission, or salary-plus-commission basis. You can expect to be told when and where to work, how to perform the job, and whether a uniform is required. Your clients will more than likely be booked for you, and you probably will not handle any money for services other than your tips. Training may be offered or required, depending on the needs of the business, and some establishments may provide insurance or vacation benefits.

As an employee, your employer is responsible for withholding income and Medicare taxes; paying a portion of your Social Security tax; paying unemployment taxes; and providing you with a Form W-2, Wage and Tax Statement. Your responsibilities as an employee include reporting all wages, reporting tips of $20.00 or more per month and commissions for product sales, and filing your personal income tax statement.

What are three common employment statuses for beauty professionals?

Answer: Three common employment statuses for beauty professionals include employee, independent contractor, and booth renter.

What are four tips for increasing your income?

Answer: Four ways you can increase your income include spending less money, working more hours, increasing service prices, and retailing more.

What are the principles of selling products and services in the salon, spa, or barbershop?

Answer:

The principles of selling beauty and wellness products and services are:

  • Be familiar with the features and benefits of your services and products.
  • Adapt your approach and technique to meet the needs and personality of each client.
  • Be self-confident when making recommendations.
  • Generate interest and desire in the customer by determining a need.
  • Never misrepresent your services or products.
  • Do not underestimate the client’s intelligence or knowledge.
  • Maintain a relaxed, friendly manner and demonstrate the product if possible.
  • Recognize the right moment to close the sale.

What are three possible marketing techniques for maintaining and expanding your client base?

Possibilities will include:

  • Send birthday cards.
  • Provide consistently good service.
  • Be reliable.
  • Be respectful.
  • Be positive.
  • Be professional.
  • Ask for your clients’ e-mail addresses.
  • Use social media.
  • Business card referrals.
  • Local business referrals.
  • Engage in public speaking.