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Which of the following is NOT a reason beauty professionals should study and have a thorough
understanding of life skills?
Beauty and wellness is at heart a ______ industry.
Which of the following would LEAST be considered a life skill?
To fulfill one’s full potential is to go through the process of ______.
Self-esteem is based on ______.
Which of the following is LEAST likely to enhance your creativity?
Why is a mission statement important?
The mission statement often becomes the ______ of an organization.
Which of the following is NOT a good example of a mission statement?
______ is the identification of long-term and short-term goals.
Which of the following is the BEST example of a long-term goal?
Why is it important to break up your long-term goals into smaller pieces?
Ordering tasks on your to-do list from most important to least important is a form of ______.
Why should one NOT neglect physical activity?
What is important to do when designing your time management system?
To realize the greatest benefits education can provide, beauty professionals should commit themselves to all
but which of the following?
Why is it important never to stop learning about the beauty and wellness industry?
How can mnemonics be used as a learning tool to help you with your studies?
Which of the following BEST defines ethics?
Which of the following qualities should you embody in order to be considered an ethical person?
Which of the following might be considered unethical behavior?
Why is discretion an important part of ethical behavior?
Which of the following is the BEST term to explain diplomacy?
Why is it important to practice diplomacy in your career in beauty and wellness?
An individual’s personality is the sum of their ______.
Chandra is studying to have a career in beauty and wellness. Which of the following should she NOT do to
make sure she carries with her the necessary life skills to be successful?
David is studying for a career in beauty and wellness. Which of the following will David need to achieve
Janine’s instructor has told her that she should take steps to build a solid foundation for achieving her goals.
Which of the following steps should Janine NOT take?
Which of the following would MOST help Marvin, a recent graduate about to start his career in beauty and
wellness, to build his self-esteem?
Because we know that Sheila has written down the purpose and values by which she wishes her business to
work and function, we know that she has done which of the following?
Kendra has just finished her company’s mission statement. Which of the following is now TRUE?
Ingrid has just met with her employees to discuss her goals of achieving 20 percent more in sales of their hair
products over the next month than they achieved the month before. Knowing this, which of the following is
most likely TRUE?
Angela wishes to branch out and open at least six more locations, one in each of the six surrounding towns,
over the next five years. When she shares this with her employees, which of the following has she done?
Jay is having difficulty managing his beauty and wellness business because his personal life requires more
flexibility than his business allows. He continually has time conflicts between the two. On which of the
following must Jay work to run things more smoothly at work and at home?
Narina is nervous about being a first-time student going into a career in beauty and wellness. Which of the
following tips should she NOT take if she wants to increase her chances of success in her studies?
Harvinder has mastered his study habits. He knows that, for the exam tomorrow, he will be able to recall the
rules of “attentiveness, creativity, and excellence” by remembering “ACE.” Which of the following has
Harvinder employed in his studies?
Because Yolanda always adheres to providing skilled and competent service to her customers, to honesty and
courteousness, to confidentiality, to keeping up with new techniques, and to giving accurate information
about the treatments and products she offers, she has done which of the following?
Mohamed has, in all 17 years of running his beauty and wellness business, remained tactful in dealing with
different types of customers and clients. He makes it a point to deliver truth, even when critical or difficult,
but always does so in the kindest way possible. What has Mohamed been able to maintain over his 17 years
Jacquie is feeling overwhelmed. She has just been told that her work is subpar compared with that of other
students in her class, and she is facing a major project she must turn in to the instructor by the end of next
week. What she is really feeling is a lack of inner strength and confidence. She knows that to turn the corner
in this class and impress her instructor, she must overcome these feelings. You are Jacquie’s close friend.
Which of the following would you do for her?
Jeremy is almost there. He has studied the various principles that contribute to success. He has increased his
self-esteem. He has been kind to himself. He has even practiced these new behaviors. What he still lacks,
however, is the ability to imagine his own workspace, his own clientele, and other people working with him
toward the success of his dream business. What would you tell Jeremy to work on next?
Ignacio thought he had run his business perfectly. He had carefully and thoroughly written down the purpose
and values by which his business would operate; he had always treated his customers, clients, and employees
with the utmost respect and dignity; he had managed his personal time and the time devoted to his business
perfectly; and he had made certain he and his business embodied self-care, integrity, discretion, and effective
communication. In addition to all of this, he was in constant pursuit of setting specific and thoughtful goals
for the next business day and the week ahead. Knowing all of this, which of the following would be the
MOST LIKELY reason Ignacio’s beauty and wellness business failed after just two years?
Gertrude runs her beauty and wellness business exactly the way she wants to run it. When an adviser told her
that she should carefully write out the purpose and values by which her business would operate and post it for
her employees and clients to see and know, she ignored him. When employees and customers asked her to
treat them with more respect and dignity, she ignored that, too. When it became obvious to all around her that
she wasn’t managing the balance between her personal time and the business well, she told everyone
concerned that it was none of their business what she did outside of work. And when customers and clients
began to take their business elsewhere and employees left for jobs at neighboring businesses because of
Gertrude’s complete lack of self-care, integrity, discretion, and effective communication, she insisted it was
their problem, not hers or her business’s. In all of this, where did Gertrude go wrong, ethically?